Hoarding

William Glyn Cross, 80, was ordered by the council to clean the back garden of his property in 2022.

"We have a responsibility to support" people with hoarding disorder, MP Paulette Hamilton says.

The BBC follows the work of Clouds End as they deliver a project across Birmingham.

Jayne started to hoard to cope with the grief after her husband died, now she's getting help.

Jayne said she "wouldn't wish this on anybody" as her collecting represented a "lonely" time in her life.

Sheeny is helped by the BBC's Sort Your Life Out team to give up 50% of her possessions.

The Safe and Habitable Homes Service in Norwich provides support for hoarding and self neglect issues.

The three-bed house is described in one property listing as containing "a large amount of rubbish".