Support for deaf people 'outstanding' – inspectors

A care service enabling deaf people to live independently has been awarded an overall "outstanding" rating by the healthcare watchdog.

Inspectors from the Care Quality Commission (CQC) found the Cambridgeshire Deaf Association, to be outstanding in the categories of caring and being responsive too.

The association said the grading was an "absolutely phenomenal" achievement for the team of carers who were themselves deaf.

The inspection took place between June and December last year.

The association said the grading was an "absolutely phenomenal" achievement for the team of carers who are deaf themselves, "so they have a deep understanding of the people they care for".

The CQC said it had found "some areas of governance and oversight" that "required improvement during this assessment".

But it said the areas requiring improvement were acted upon during the assessment timeframe.

The inspection was supported by two independent British Sign Language interpreters.

The report said: "People told us they received safe support from caring staff who knew them well."

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