Trial recycling booking system announced by council

Hsin-Yi Lo
BBC News, South East
Emily Coady-Stemp / BBC A sand-coloured building with a glass door and awning. The building has a sign reading "Surrey County Council" and a logo of a leaf above the awning.Emily Coady-Stemp / BBC
Surrey County Council said the online booking trial aimed to improve ease and effectiveness of its recycling centre service

An online booking system to improve community recycling centre services (CRCs) is being launched by Surrey County Council.

The council said the initiative, due to run between 11 August and 10 November, is for residents at the Camberley and Lyne (Chertsey) CRCs.

It added the scheme was being trialled to ease congestion at peak times and help the local authority manage the CRCs more effectively.

Natalie Bramhall, cabinet member for property, waste and infrastructure, said: "We've seen booking systems at CRCs introduced by councils in other areas of the country with great success and would like to trial a system of our own.

"We will continue to listen to residents and businesses to help shape the CRC service to make it as easy and effective as possible for Surrey residents."

The council added that following the trial, the booking system would be evaluated and residents asked for feedback.

Slots will be available to book two weeks in advance, with the system going live on 28 July.

Residents can make up to 10 appointments per month with each slot lasting 15 minutes.

The council has confirmed that until 11 August residents can still visit both CRCs as usual, and no other CRCs will be impacted by the system.

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