Captain Tom probe 'did not dent trust in charities'

Louise Parry
BBC News, Bedfordshire
Getty Images Hannah Ingram-Moore and Captain Sir Tom Moore wave at an RAF flypast from their garden. The brick wall of a house and a blue car can be seen in the background. Mrs Ingram-Moore is wearing a black and white checked coat over a black jumper and white shirt. She has shoulder-length curly brown hair. Cpt Sir Tom is wearing a navy suit with claret tie and has war medals on. He has white hair and glasses on.Getty Images
Captain Tom's daughter Hannah Ingram-Moore (left) did not set up the Captain Tom Foundation, but she became co-director and interim chief executive

Trust in charities remains relatively high despite an inquiry that found "mismanagement" of the Captain Tom Foundation by members of his family, a watchdog has claimed.

Capt Sir Tom became a household name during the first Covid-19 lockdown, raising £38.9m for NHS charities at his home in Marston Moretaine, Bedfordshire.

A separate charity was created after he died - the Captain Tom Foundation - but a Charity Commission report found that trustee and daughter Hannah Ingram-Moore and her husband had misled the public.

The family previously said they would not appeal against the findings, but they "fundamentally disagree with the conclusions reached by the Charity Commission".

Getty Images Captain Sir Tom Moore wearing his military medals holding a copy of his autobiography. He has receding white hair, a navy blazer, and there are trees in the background.Getty Images
The family's private company was paid an advance of £1.47m for Capt Sir Tom's three books

The watchdog said despite strong public awareness of the investigation, annual research showed "overall trust in charities has not been impacted and has remained stable".

It added the Captain Tom charity inquiry was one of the main reasons why people said they were aware of the commission, and could have increased positivity towards the watchdog.

The millions raised by Sir Tom and donated to NHS Charities Together before the foundation was formed were not part of the commission's inquiry.

Rather, eyebrows were raised at the £1.47m book deal and an £18,000 awards ceremony appearance fee that were among the financial benefits Hannah and Colin Ingram-Moore enjoyed through their links to the Captain Tom Foundation.

Mrs Ingram-Moore maintained to the BBC that her father wanted the family to benefit from the book deal.

Reuters Captain Sir Tom Moore at the age of 99, walking around his garden to raise money for the NHS during the pandemic. He is holding a sturdy zimmer frame on wheels and wears grey trousers and a dark blue blazer, with his medals on his left pocket. He has glasses on and is hunched slightly and glancing sideways at the camera. In the background are lawns and houses, and a low wall and bench behind him.Reuters
Capt Sir Tom inspired a nation when he walked up and down his garden for NHS charities

The commission said its annual research showed people were more likely to trust a charity than banks, police and the ordinary person in the street.

High levels of trust in charities dipped slightly by 1% to 57% this year, while low levels of trust rose to 10% from 9% last year - although the commission said such small percentage changes were not statistically significant.

Almost two thirds of people (64%) of those surveyed said they believed most of the money raised by charities went to the end cause, up 7% on the previous year.

A commission spokesperson said: "Despite some high-profile examples of charity wrongdoing over the last year, these results suggest the public are well aware such instances are very rare.

"This points to the benefits all charities gain from effective, visible regulation, which gives the public confidence in supporting registered charities with their money and time."

However, the proportion of people donating to or fundraising for charity fell from 62% in 2020 to 48% in 2024, the commission said.

At the same time, the percentage of people receiving help from charitable organisations rose from 3% to 9% over that four-year period.

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