'Long way to go' for NHS board's special measures

Mark Palmer
Assistant editor, BBC Wales News
BBC A Betsi Cadwaladr University Health Board sign outside a hospitalBBC

There is a "very, very long way to go" before the highest level of scrutiny can be lowered for a troubled health board covering north Wales, the Welsh government has said.

Betsi Cadwaladr health board was placed under special measures just over two years ago, with board members removed and finance staff suspended.

Health Secretary Jeremy Miles said there had been some progress at Wales' largest health board but much more work had to be done.

The Welsh Conservatives said patients were being let down and they lack any confidence things will get better. Plaid Cymru said being in special measures had become "normalised" at the health board

Betsi Cadwaladr has a workforce of 19,000 serving more than 700,000 people across Anglesey, Gwynedd, Conwy, Denbighshire, Flintshire and Wrexham and a budget in excess of £1.8bn.

It is receiving the highest level of Welsh government support after a succession of serious failings on patient safety, performance and governance, together with staff shortages and a series of senior executives coming and going.

It was previously in special measures from the summer of 2015 to November 2020 and they were re-imposed by the Welsh government February 2023.

Speaking in the Senedd on Tuesday, Miles said the organisation had come "a long way over the last two years", achieving marked improvements in corporate governance and board leadership" in year one and a "real focus" on quality and safety over the following 12 months.

Mr Miles said that in this third year the focus would be on "operational grip and control", "improving performance and embedding the necessary foundations for the organisation to be successful in the long-term".

However, without giving a timescale, the health secretary said there was a "very very long way to go" before special measures could be removed.

'Patients feel let down'

Conservative Senedd leader Darren Millar represents an area covered by the health board, the Clwyd West constituency in north west Wales.

He told Senedd members: "I want to thank all of those NHS staff who are working hard in the system trying to deliver the best quality care that they can.

"The reality is that, I am afraid to say, that all too frequently patients in my constituency and other places across north Wales feel let down by this health board and the services that they are receiving."

Mr Millar said there was a lack of measurable targets in the Welsh government's response, adding "what is published by the government and the health board isn't giving us any confidence that things are going to get better".

Plaid Cymru health spokesperson Mabon ab Gwynfor said the health board has been in special measures "for over two thirds of its entire existence, which clearly underlines the extent to which the exceptional has been normalised".

He also expressed concern about vascular care services being withdrawn from Ysbyty Gwynedd, in Bangor.

"Now a number of patients are expected to receive their treatment in Stoke, is the outsourcing of services to an English hospital the ambition of this government?"